akk99 Privacy Policy
This policy explains how your personal data is collected, what it is used for, and how securely it is protected.
Policy Notice
Every player who accesses and uses the akk99 platform is considered to have read and agreed to this Privacy Policy ("Policy"). This policy clearly explains what data we collect, how we use it, and what measures we take to protect it. Only players aged 21+ are permitted to access this platform.
This policy is written in Burmese and is intended for players residing in Myanmar. If you disagree with any part of the policy, you should not continue using the platform. If you have questions, you can contact us at [email protected].
Data We Collect
akk99 collects only the types of data that are strictly necessary to operate and serve players.
Personal Information
- Name provided at account registration
- Email address
- Phone number (for verification only)
- Date of birth (to verify age 21+)
- National ID or NRC number (for KYC verification)
Financial Information
- KBZPay, Wave Money, AYA Pay, or CB Pay account number
- Deposit / withdrawal records
- Money transfer records
- Bank transfer details (for players using Bank Transfer)
Technical Information
- IP address and browser type
- Device model and OS
- Website visit logs
- Cookies and session data
Gaming Information
- Game types played and gaming history
- Bet amounts and play duration
- Bonus usage records
- Login frequency and playing patterns
How We Collect Your Information
Information You Provide Directly
This includes information you personally provide when opening an account, making a deposit, making a withdrawal, claiming a bonus, or contacting our support team.
Information Collected Automatically
When you access the platform, your device, browser, IP address, and gameplay records are automatically logged on our servers. This data is essential for platform security and service improvement.
Information from Cookies
We only use session cookies and functional cookies. These cookies help maintain your login session and ensure smooth navigation on the platform. We do not use third-party tracking cookies for advertising purposes.
How We Use Your Information
akk99 will only use the personal information collected for the purposes clearly stated here, and will never sell it to any advertising company or third party.
Account Management
Used for login verification, KYC confirmation, account security, and maintaining player profiles.
Financial Transactions
Used to process deposits and withdrawals accurately and securely via KBZPay, Wave Money, AYA Pay, CB Pay, and Bank Transfer.
Customer Support
Records are used to resolve player issues effectively when you contact us via Live Chat or email.
Security and Fraud Prevention
Technical logs are reviewed to detect and prevent account theft, financial fraud, and irregular gameplay.
Responsible Gaming Measures
Used to analyse player behaviour and offer responsible gaming tools where needed.
Service Improvement
Data analysis is conducted to improve the platform's technical performance and enhance the player experience.
Sharing with Third Parties
We will never sell your personal information to any third party. However, we may share only the necessary information with service providers who are essential to operating the platform—
- Payment processors (KBZPay, Wave Money, AYA Pay, CB Pay, banks)
- Game content providers (only to verify gameplay records and results)
- Fraud prevention and cybersecurity companies
- Regulatory authorities that request information to meet legal requirements
Our data protection agreements with all the above service providers define the boundaries of the data they are permitted to handle.
Data Storage and Deletion
Retention Period
Data is kept for as long as your account remains open, and may be retained for a further period after account closure depending on legal requirements. Financial records will be kept in accordance with financial regulations.
Data Deletion Requests
You may write to [email protected] to request deletion of your personal information. However, data still required by law to be retained, or financial records, cannot be included in such a request. Your request will be processed within a reasonable timeframe and you will be notified of the outcome by email.
Data Security Measures
akk99 has implemented multiple technical measures to protect your personal information.
SSL Encryption
All communication between the platform and your browser is protected with 256-bit SSL encryption. Your payment data and login data pass through this protection at all times.
Access Control
Access to player data is limited to the minimum number of staff necessary, and only those required to perform their duties may access it. All access is recorded in logs.
Server Security
Our servers are protected by firewall security, access log monitoring, and regular security checks. Data backups are also performed on a regular basis.
Fraud Prevention
Automated tools run in parallel to detect and prevent unauthorized access, financial fraud, and account theft.
Player Rights
Every player at akk99 has the following rights regarding their personal data—
- Right to Access — You can request to view the personal data we hold about you.
- Right to Correction — You can request that we correct any inaccurate information.
- Right to Deletion — You can request that we delete your data, unless we are legally required to retain it.
- Right to Restriction — You can request that we temporarily restrict certain processing of your data.
- Right to Object — You have the right to object to processing of your data for any specific purpose.
- Right to Portability — You can receive your data in a portable format.
To exercise any of the above rights, contact us at [email protected]. Our support team is also available 24 hours via Live Chat.
21+ Age Protection
akk99 does not allow anyone under the age of 21 to access or play on the platform. Date of birth is verified at registration, and age confirmation is included in KYC requirements.
If we become aware that a player is under 21, their account will be closed immediately and their personal data deleted. We do not intentionally collect or store data from anyone under the age of 18.
Policy Updates
akk99 reserves the right to review and update this Privacy Policy at any time. If significant changes are made, players will be notified in advance through the platform, and the "Last Updated" date on this page will be revised accordingly.
Continued use of the platform after a policy update will be considered acceptance of the updated policy. If you do not agree with the changes, you may contact [email protected] to request account closure.
Contact Us
If you have any questions, personal data requests, or complaints regarding this policy, you can reach akk99's data protection team through the following channels—
- 24-Hour Live Chat — Contact us directly through the platform
- Email — [email protected]
Our support team is available 24/7 in Myanmar language and will do their best to handle personal data requests as quickly as possible.